Avaya Telecom Manager(VOIP)
Job Description:
Extremely Urgent Requirement
Job Title: Senior Telecom Administrator
Reports To: manager, network services
Directly Supervises: none
BASIC OBJECTIVE (SUMMARY) OF POSITION
Management of all existing and future telecommunications systems and applications, including PBX and IP telephony servers including Voice Over IP (VOIP), Call Center applications, Voice Mail systems, Call Accounting Systems, Voice Recording platforms, IVR *VRU systems, telecommunications wiring and cabling, and Disaster Recovery procedures
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Strong knowledge of AVAYA telecommunications products and
services.
8720s 8300 IP Phones.
* Mange IP Infrastructure for VOIP
* Mange the Monitoring of all Telecom components
* Manage Disaster Recovery for all Telecom and Voice Services
* Manage daily interactions of Telecommunications billing and
Telecomm, carrier services
* Coordinate and facilitate all Moves, Adds and Changes (MAC*s)
* Manage and support Cellular, Blackberry and Wireless services
* Manage all projects associated with the above referenced
systems and technologies
* Manage Call accounting system
* Manage Call Center System.
* Serve as customer*s single point of contact for all
telecommunications services and project related issues and
concerns
* At least 10 years of telecommunications and management
experience in a fast-paced environment.
* Will also be responsible for leading business case development
& performance measurement
Requirements
* Minimum of at least five years of hands-on experience with
relevant technology.
* Experience with specifically the following:
Avaya PBX systems (8720)
Windows XP, 2000
Windows Server 2003
* Integration of systems into Windows environments.
IVR SYSTEMS
Voice Recording Systems
Centrex Systems
VPN
Wireless Networking
Disaster Recovery
* Cisco IP Telephony Experience
* Excellent communication skills required.
Microsoft Office
Microsoft Project
Microsoft Visio
* Proactive problem solving skills, client service focus, ability to work in a team environment, and flexibility are required for success.
* College degree preferred, but not required.
How to apply:
Please send me your updated word formatted resume at nikhil.parekh@mriwoodbridge.com and call me on 732-582-3491.