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VoIP Enterprise Design Engineer

at Kaiser Permanente (Pasadena, CA ) Full Time Friday, September 5th, 2008

Job Description:

Skills: VoIP design experience, Cisco Call Manager, TCP/IP, BGP, OSPF, RIP, MPLS, EIGRP, Cisco 3560 series switches.

This VoIP Enterprise Design Engineer at Kaiser Permanente participates in heavy, hands-on design and lab work, utilizing cutting-edge, consumer-oriented VoIP infrastructure. The Engineer maintains expertise with VoIP infrastructure, with a focus on VoIP and Voice Convergence, and performs tactical (3 to 6 month view) and strategic (6 to 36 month view) planning for Enterprise VoIP/IPTel Solutions.

As a VoIP Enterprise Design Engineer you must plan and engineer Enterprise VoIP/IPTel Solutions to meet user requirements; develop and document network plans, identifying current conditions and making recommendations to ensure that the Enterprise VoIP/IPTel Solutions are positioned to meet emerging business requirements; and manage research and development activities in preparation for the introduction and integration of new and leading-edge technology. You must also provide Enterprise users with the best solutions to their voice services problems from an institutional perspective; work to promote communication, the exchange of information and opinions concerning Enterprise VoIP/IPTel operations and planning within KP; maintain communication with vendors of hardware, software and networking solutions compatible with Kaiser Permanentes activities; and attend vendor seminars and classes to keep up-to-date with respect to networking solutions.

Requirements for this position include advanced knowledge of IP and data routing technologies/policies, network design, routing, IP subneting, TCP/IP protocol, BGP, OSFP, RIP, MPLS, EIGRP, security, NAT configuration, Proxy Server, Firewalls, DS3, fractional DS3/T1, DSL, ATM, frame relay, Voice Over-IP routers, CSU/DSUs, metro ethernet, DWDM, 10gig technologies, 802.11, WiMAX, multicast routing and IP telephony. You also need experience designing, installing and troubleshooting networks; excellent customer service, decision making and analytical skills; a background in routing and switching with Cisco technology; and recent experience designing and implementing Nortel or Cisco IP telephony. You must also have experience in working with Telecom vendors/managers/end users, VOIP network architecture and design, call center architecture and design and VOIP call manager/voice mail application configurations and deployment. Additional requirements include knowledge of Cisco Call Manager, Data Networking concepts and network security concepts; experience with SS7 Telecom and VOIP engineering; good problem solving skills; the ability to write concise, understandable, technical documentation; the ability to work independently, keeping track of a number of continuing problems, requests and projects; experience designing or deploying VOIP systems or solutions; operational experience isolating and repairing VOIP system faults and mis-configurations; and prior lab experience testing VOIP systems.

Preferred qualifications include CCNP or CCVP experience, technical certifications in Cisco and/or Nortel Telephony and prior health care experience.

With the name, Enterprise Engineering, you can assume that our focus is huge, not to mention 7X24, and youd be right. In a nutshell, Enterprise Engineering (EE) is a group of 1800-plus people who provide day-to-day monitoring and support to Kaiser Permanentes medical groups, business partners and millions of members. Our infrastructure consists of 6,000-plus servers in numerous platforms running over 2,500 applications servicing more than 130,000 users located in more than 400 medical offices, hospitals and administrative facilities. Enterprise Telephony Engineering provides planning, design, engineering, configuration, implementation and network activity support.

How to apply:

Please visit for complete qualifications and job submission details. Search directly for Requisition # 69910 VoIP Enterprise Design Engineer. The benefits of working for an organization of our size and scope will change your career perspective in a healthy way.

This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanentes policies and procedures.

Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.