VoIP Engineer
Job Description:
We are looking to double our engineering team resources in 2011, and wish to recruit several Voice-over-IP engineers with experience in Asterisk or OpenSER / OpenSIPs, to work on our multi-award winning VoIP service.
Gradwell is a rapidly growing Internet Services Provider who provides Internet Telephony, broadband, email and web hosting to over 9,000 UK Small Businesses.
Our VoIP Development Team creates and maintains Gradwell’s multi-award-winning Internet Telephony service, providing cloud-based telephone exchange functionality to thousands of UK businesses. We are in the process of doubling the capacity of this service to meet rising demand, and building up a second VoIP environment based in Manchester to provide our customers with additional security and service.
Essential Job Functions
* Creating new VoIP products and services
* Maintenance of existing VoIP products and services
* Investigating and resolving customer issues as required by 1st and 2nd line support teams
* Working with Customer Services to exchange knowledge of services and systems
* Maintaining individual awareness of alternative VoIP platforms and architectures
To perform the role successfully you will be:
* Working with in-house integration and middleware scripts, mostly written in Perl
* Working with databases mainly using MySQL
* Maintaining and expanding test procedures
* Working with protocols and standards such as SIP and UDP
* Working on TCP/IP networks that make heavy use of UDP and NAT proxies
* Diagnosing and fixing faults in mini-threaded C applications such as Asterisk, running on Linux platforms
* Learning new programming and scripting languages
How to apply:
To apply, please send a CV and accompanying covering letter explaining why you would be perfect for the role, to Stuart Herbert, our Head of Engineering.