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Attention! This Asterisk/VOIP Job Was Posted More Than 30 Days Ago!

Telecom/Asterisk Administrator

at Professional Education Institute (Salt Lake City, UT) Full Time Friday, May 25th, 2012

Job Description:

Telecom/Asterisk Administrator

The primary role of this position will include administration and maintaining Asterisk PBX/Asterisk Predicative Dialer. Maintaining and resolving employee needs through a help desk ticket queue.

The right company can make a world of difference.

The Professional Education Institute was founded 1983; we are a leading developer and marketer of educational products in the areas of real estate and financial success. The Company’s goal is to help people achieve their personal, financial and self-improvement goals. We have become an industry leader by providing dynamic products with unparalleled levels of quality and customer service during our history of growth.

Our strong business results create continued growth and present the need for employing new talent for our organization.

Duties & Responsibilities

- Managing and administration of Asterisk PBX

- Setting up new users Skills, Services and Voice Mail

- Connecting SIP Phones to PBX

- Adding and Managing SIP Lines that connected to the PBX and Dialer

- Assist in Managing and debugging Asterisk Predicted Dialer

- Maintaining installed Asterisk services installed in a variety of capacities. Maintenance includes all aspects of proactive maintenance, configuration management, upgrading/updating, and performance optimization.

- Building and imaging servers, maintain Asterisk/Linux images and distributions.

- Experience compiling, building and installing Asterisk in both new and existing environments.

- All other duties as assigned

Education, Experience, Skills & Requirements

 Understanding of Asterisk and add-on modules is required

 Understanding of VoIP termination through SIP, IAX & H.323 is required

 Experienced VoIP & network troubleshooting (strong Asterisk skills are required)

 Solid understanding in a LINUX environment (We use CentOS 5 & 6).

 In-depth understanding of Asterisk and Free PBX in a flash configuration files and ability to migrate files between various versions.

 Practical experience using PBX systems in call center environments including ACD maintenance and operation.

 Understanding of Multiple hardware platforms.

 Ability to generate and apply patch files, perform debug/backtrace work, and effectively communicate with software developers to enhance code for increased functionality or bug fixes.

 Proficient at working in an agile team environment sharing engineering & support work.

 Excellent verbal and written interpersonal communication skills

 Excellent customer Service skills and the ability to work with all levels of personnel

 Highly organized and detail oriented

 Ability to meet deadlines and handle multiple tasks simultaneously

Additional Skills or Desired Learning Topics Considered a Plus

• One of the following: PC + Certified, A+ Certification,

• 2 Years’ experience working in a telecomm department

• BS degree preferred or equivalent work experience

• Current DCAP or equivalent work experience

Benefits Include:

• Medical, Dental, and Vision

• 401(k)

• Generous Paid Time Off

• Paid Holidays off

How to apply:

Apply online at Send resumes to